Manager of Identity and Access Management


Chicago
USD155000 - USD170000
PR/576365_1769022449
Manager of Identity and Access Management

Glocomms is partnered with a mission‑driven federal financial regulator seeking a Manager of Identity and Access Management (IAM) to take ownership of its identity governance landscape. You'll guide a skilled team, shape IAM strategy, and drive meaningful change in a place where accountability and impact genuinely matter.

What You'll Do

  • Lead and manage the IAM team, including coaching, mentoring, workload oversight, and escalation handling
  • Oversee daily IAM operations: access requests, end‑user support, and technical issue resolution
  • Manage the IAM backlog, sprint planning, and Agile workflows using Jira
  • Partner with IAM engineering teams on product enhancements, upgrades, and quality‑of‑life improvements
  • Utilize IAM and Identity Governance tools such as SailPoint IIQ, Duo MFA, Entra ID, Ping, SSO technologies, and ForgeRock
  • Maintain regulatory compliance and audit readiness for internal and external audits
  • Execute IAM controls, support control testing, and manage findings remediation
  • Lead evidence collection, audit preparation, and policy/procedure reviews
  • Drive process efficiency, standardization, and continuous improvement across IAM operations
  • Produce and maintain high‑quality job aids, knowledge articles, and technical documentation
  • Collaborate cross‑functionally to uphold cybersecurity and IAM best practices

What You Bring

  • 5+ years of experience in Identity and Access Management
  • Strong leadership and people‑management skills
  • Hands‑on experience with SailPoint IIQ, Duo MFA, Entra ID, Ping, SSO, and Identity Governance tools
  • Proven background in IAM operations, access support, and technical issue resolution
  • Experience with Agile methodologies and Jira
  • Solid understanding of regulatory compliance, audit processes, and control frameworks
  • Knowledge of ITIL, cybersecurity principles, and general IT concepts
  • Ability to manage performance reviews, compensation planning, and budget considerations
  • Exceptional communication and documentation skills
  • Bachelor's or Master's degree; CISSP or similar certification preferred

Why This Role

  • Opportunity to lead a high‑impact IAM function and shape identity governance strategy
  • Direct influence on process improvements, operational efficiency, and security posture
  • Work with modern IAM technologies and collaborate with engineering on enhancements and upgrades
  • Engage with cross‑department teams, compliance functions, and audit stakeholders
  • Chance to own the full lifecycle of IAM operations, controls, and governance
  • A role suited for someone who enjoys both people leadership and hands‑on IAM oversight
  • Strong visibility within the organization and opportunity to drive meaningful change

Please note this opportunity is not open for sponsership.

FAQs

Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.

Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.

We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business. 

That's why we recommend registering your CV so you can be considered for roles that have yet to be created. 

Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.