3. Demonstrate and build on your empathy skills 

Empathy is the ability to see the world from another person’s perspective. While some people may naturally be more empathetic than others, it’s very much a skill that can be learned and developed with practice. 

A study by the research firm DDI found that empathy is one of the most important drivers of overall performance amongst professionals. Essentially it comes down to a simple fact; that regardless of status and seniority, we are all human.

By understanding others, we develop closer relationships with co-workers, resolve conflicts and build a more productive team, all of which will help your career in the long-term. 

Empathy skills can be learnt and built on if you practice these three tips: 

  1. Put aside your own viewpoint and see things from the other person's perspective.

  2. Listen to the others carefully.

  3. Show compassion: When a member of your team is going through a hard time, it's important that they feel supported. e.g.  helping with some of their work, sending them a care package or even just offering them a shoulder to lean on. 

Advice from Glocomms:

If you’re looking to grow your empathy skills further, get in touch with us and we would be happy to recommend courses and training. 

Remember: Recruiters, or your future employers, will always do a reference check before hiring you; this means it’s fundamental to build your empathy skills and relationships with co-workers.