NEW ROLE - FREELANCE SALESFORCE FUNCTIONAL CONSULTANT / BUSINESS ANALYST
I am currently working with one of the largest IT consultancies and Salesforce platform partners across the Globe. They are looking for a Senior Functional Consultant / Business Analyst to help lead the requirement gathering sessions to gain an understanding of our customer's current state processes and technology in the CRM space, support the implementation work that follows and handle complex and challenging projects.
Role: Salesforce Functional Consultant OR Business Analyst
Location: Remote - must be based in Germany
Contract duration: 3 months + extension (rolling contract)
Start date: ASAP
Contract type: 40 hours per week - Freelance
Responsibilities about the role:
- Build a clear requirement gathering strategy / workshop plan for each customer engagement
- Lead discovery workshops; facilitate large audience discussions and present solutions
- Identify and inventory customer process pain points and gaps in best practices
- Create future state processes and requirements
- Perform business process modelling, user experience modelling and basic technical architecture diagramming
- Collaborate with internal team members to advise and present solutions to optimise future processes and solutions
- Communicate Salesforce's capabilities and limitations to customers
- Guide customers and advise on potential solutions for optimising the platform
- Interpret technical and business strategy road maps and apply a detailed technical solution
- Build and demo prototypes in Salesforce
- Provide go-live support for implementations
- Assist in on boarding and mentoring of new hires
Required Skills & Experience:
- German Language skills - Business Level
- 5+ years' experience as a Functional Consultant / Business Analyst
- 3+ years' experience with Salesforce
- Experience implementing the Agile project life cycles and tools (i.e. SCRUM, user stories, etc.)
- Expert presentation and communication skills to both create and deliver top-notch presentations and demos to a broad audience including C-Suite to technical teams
Required Credentials:
- Salesforce Administrator OR the following - Sales Cloud, Service Cloud or Community Cloud
Please apply now learn more and to be considered for the role!!!